Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Yes! With an approved application, signed lease and deposit paid we can hold a home for up to two weeks from your approval date. -
How old do you have to be to apply?
Everyone 18 and over living in the home must apply. -
Is the deposit refundable?
Security deposits are refundable. Upon your move out they are processed within 45 days of your move out per Indiana law. -
Who needs a cosigner?
Cosignors are accepted based on the results of the primary applicants screening results. -
You have a property I want to rent. How do I apply?
Go to our applications page here. -
How do I pay rent?
Log into your online portal and you have the option to pay via e-check, credit card or cash. -
I want to get a pet. What do I do?
Please contact our staff prior to getting the pet. They will walk you through the appropriate paperwork. -
I want to move out, but my roommate wants to stay. What do I do?
In many cases we can accomodate this. Contact our office and they will walk you through the steps. -
My lease expiration is coming and I want to move out. What do I do?
You can give notice through your online portal. You can also contact our office for help. -
Who is responsible for paying for repairs & maintenance requests?
We take a lot of pride in providing you a wonderful home. Responsibility of repairs is located in your lease. General maintenance is the responsibility of the homeowner. If something has been caused by a tenant we are still here to help! We will repair the issue and add the bill to your account.