Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
- All of our vendors are Insured and licensed when needed. We are audited yearly to keep in compliance.
- Regardless of vendor status, A Step Ahead Management ensures all of your repairs are warrantied.
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Owner or Renter?
As Your Indianapolis Property Manager, We Take Care of Everything.
Marketing
We lease homes fast! Our success is driven by mass marketing paired with lightning-fast responses to prospective tenants. Qualified tenants are ready to move quickly—and we exceed those expectations every time.
Tenant Screening
Finding high-quality residents starts with a strong foundation. We extensively screen all applicants and have built a reputation for placing great tenants. Don’t just take our word for it—our results speak for themselves. We’ve consistently operated with an eviction rate of 1% or less.
Rent Collection
We know you want your money fast, and we deliver! You’ll be alerted when a tenant pays rent, once the funds clear the bank, and again when they’re transferred to your account.
Maintenance
The upkeep of your home is a top priority. We provide tenants with a safe, clean, and well-maintained home from day one. Throughout their tenancy, we keep you informed with complete transparency on all maintenance work. Your investment—and your tenants—are always in good hands.
Financials
Our detailed financial reporting tools make it easy to track your investment’s performance. Simply log in to your owner portal to view statements and stay in tune with how your property is performing.